Privacy Policy
Draft template — for review by Sojourn House This page provides a complete, standards-based privacy policy structure. Items marked [pending] must be confirmed by Sojourn House before publication.
Effective date: [pending] · Applies to: sojournhouse.org
1. Our commitment
Sojourn House (operated by M.U.C. Shelter Corporation, Charitable Registration 890053192RR0001) is committed to protecting the privacy of everyone who visits this website or uses our services — including the refugees we serve, many of whom arrive from situations where privacy can be a matter of safety. This policy explains what information we collect through this website, how it is used, and the choices you have.
2. Information this website collects
Information you give us
- Contact and volunteer forms open your email application with your message pre-filled. Your message is sent to our email service and handled by staff under our confidentiality practices.
- Newsletter subscription is processed by our email service provider (Mailchimp). We collect your name, email and (optionally) phone number to send you news and updates. You can unsubscribe at any time using the link in every message.
Information collected automatically
This is a static website: it does not set analytics or advertising cookies itself. Our hosting provider may keep standard server logs (including IP address and pages visited) for security and operational purposes.
Embedded third-party services
- Google Fonts — loads typography; requests are made to Google servers.
- Google Maps — the contact page embeds a map; Google may set its own cookies.
- CanadaHelps — donations are processed on CanadaHelps under their privacy policy; we never see your payment details.
- Mailchimp — newsletter subscriptions are handled under Mailchimp’s privacy statement.
3. How we use information
We use contact information only to respond to you, and newsletter information only to send the communications you requested. We do not sell, rent or trade personal information. We do not share resident or client information collected offline through this website.
4. Access, correction and questions
You may ask what personal information we hold about you, request corrections, or withdraw consent at any time by contacting us at info@sojournhouse.org, calling 416-864-0515, or writing to Sojourn House, 101 Ontario Street, Toronto, ON M5A 2V2.
5. Changes to this policy
Changes will be posted on this page with a new effective date.